The categories we use
Strictly necessary
Required for the site and lab tools to operate — for example, session continuity during a discovery chat, security tokens, and the form-submission flow. These cannot be turned off without breaking core functionality.
Functional
Remember preferences such as the last lab tool you visited or whether you've dismissed an informational banner. Functional cookies are first-party and short-lived.
Analytics (first-party, aggregated)
We use a privacy-respecting analytics approach: aggregated page-view counts and referrer metadata, no per-individual tracking, no cross-site tracking, no behavioural profiling. The analytics platform is configured to honour Do Not Track and Global Privacy Control signals.
What we do not set
- Third-party advertising or retargeting cookies
- Social-media share-button trackers
- Behavioural profiling cookies
- Browser fingerprinting
- Pixel tags from advertising networks
Third-party cookies via embedded content
Where we embed external content — for example, a calendar booking embed on /book — that provider may set its own cookies under its own privacy policy. We choose providers with strong data-handling commitments and disclose every embed in this section. Currently:
- Booking embed (when configured): a third-party calendar provider sets cookies necessary for the booking flow. Disable by booking via email instead — submit the form at /contact and we'll send a calendar link manually.
How to manage cookies
You can control cookies from your browser settings — most browsers let you block all cookies, block third-party cookies, or delete existing cookies. Disabling strictly necessary cookies will break parts of the site that depend on them. Browser-specific instructions:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Settings → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
We honour Do Not Track and Global Privacy Control signals where the analytics platform supports them. Sending these signals will reduce the analytics information we collect from your visit.
Updates to this policy
When we add or remove a cookie, we update this page and refresh the effective date. Material changes — including any new third-party embed or any new analytics category — are highlighted at the top for thirty days.
Contact
Questions or concerns about cookies: privacy@eigenra.com. The full Privacy Policy is at /privacy.